With the rising expectations in today’s marketplace, Customer Service Training is becoming vital for business success.
It is no longer enough to meet customer expectations- we now need to be exceeding customer expectations at every stage of the business cycle to really perform.
Our expert Consultants will provide your people with an up-to-date Customer Service Toolkit to ensure an effective, consistent and professional approach that will produce real results for your business.
Who’s the training for?
Our Customer Service Training is ideal for anyone in contact with customers that would like to develop their Customer Service Skills, either on the phone or face to face.
Exceptional Customer Service
Customer Service teams will be equipped with the skills required to deliver outstanding service at every touch point
Achieve a consistent and proactive standard of service that not only improves customer relationships, but also minimises customer service issues
Exceed Customer Expectations
Turn customer service into a positive experience and exceed your customer’s expectations…every time!
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East Northamptonshire Council