Sales Training
Bespoke Sales Training
Impel Dynamic expertly designs and delivers Bespoke Sales Training,
with over 25 years’ experience, both face-to-face and on-the-phone.
Tailored to your business, whether B2b or B2c, our targeted programmes develop key
skills, such as opportunity creation, objection handling and closing, and
the all-important psychology of selling.
Impel Dynamic expands sales skills of all varieties, including retail, exhibition and soft skills, using proven models and strategies.
Collaborate with our Sales Training Providers to initiate positive fundamental changes and improve your bottom line.
Simply put, let us help you sell more.
Outcomes
- 1
Natural Selling
- Learn natural dialogue
- Elicit key info and negotiate smarter
- Create a successful sales structure
- 2
Improve Confidence & Skills
- Refine relationship-building
- Underpin sales on product quality, not price
- Hone pitches with emotional mindset tools
- 3
Increase Sales & Profits
- Maximise conversions
- Identify upsell & cross-sell opportunities
- Spark momentum to push your team to the next level
Topics we cover
Selling Skills
Develop all key aspects of the face-to-face sales process
Use practical models and methods to improve your
effectivenessRefined skills welcome greater profitability for you
Soft Skills
Workshop your natural
characteristicsEnhance your skills in
networking, building rapport and presenting a solution.Suitable for non-sales
executives, too
Negotiating Skills
Bolster confidence to identify strategies and tactics
Expert training so you are assertive and in control of the entire negotiation process.
Step with confidence to
negotiate better outcomes
Exhibition Selling
Techniques to help promote your products and services out on the floor
Maximise your ROI by
refining your process and getting team buy-inDevelop more interest in your brand, generate more leads and get more sales
Telesales
Techniques to help
significantly increase sales of your products and services on inbound and outbound telephone calls.Cold-calling, lead generation and appointment-making skills to engage prospects to secure rapid business growth
Retail Selling
Focus on providing a unique brand experience to the
customerIncrease cross-selling and upselling opportunities and garner team support
for your strategyIncrease average order value (AOV) & maximise margins
Our Process
Impel Dynamic delivers customised programmes designed to initiate fundamental changes in both your organisation and the talented individuals of your workforce, bringing growth and profit.
We drive forward your business through collaboration. Our three-stage process
takes the time to understand your key objectives and company culture
personalises training and mentoring for maximum effectiveness
returns to ensure successful implementation
With a staggering 92% ROI success rate, Impel Dynamic’s bespoke sales training programmes are adapted to suit your business needs. From the initial consultation, to a one-to-five-day workshop, to an ongoing sales training development plan for the future, our sales training programmes:
develops better customer engagement
improves confidence and sales skills
increases sales and profits
STAGE 1: Research & Programme Construction
Have you managed to pinpoint your issues? Impel Dynamic works with you to help you achieve your desired objectives and goals.
- One-on-one interviews – identifying perceptions and experiences
- Departmental observations – a “fly-on-the-wall”perspective
- Focus Group Workshops – including a ‘business health check’
This research and analysis provides the foundation for programme personalisation.
STAGE 2: Practical Learning
Your workforce is melting pot of talent, skills and ideas. Working with various ways of learning, Impel Dynamic inspires your people to make practical changes to their approach through techniques such as:
- Problem solving
- Team building
- Case studies
- Simulations/ role play
- Group presentations
- Individual coaching
Through interactive workshops, coaching and consultancy, garner your team’s cohesion, confidence and collective value.
STAGE 3: Implementation & follow-up
Observing fundamental changes we’ve initiated is key to ensuring the greatest success of the programme. Together, we track the impact of training on your business. This may include:
- Agreed personalised and measurable action plans
- Field support or recorded simulations
- Blended learning to meet core objectives
Our sincere aim to deliver effective results ensures you will see the change you seek.
What our clients say
We have had the pleasure of working with the team at Impel Dynamics over a number of years. They have played an invaluable part in a couple of critical areas for our business. Firstly they have facilitated our annual sales kick off bringing together 100 people from a variety of locations and driving both collaboration and action. Even after a couple of years we refer to the “fourth day” in SES when we talk about follow up action and implementation. Secondly they assisted us to set up the Inside Sales function within the company, this involvement was all the way from concept to implementation and then a 6 month training and engagement plan. The foundation that Impel gave us made sure this function was successful, today we drive multi million dollar deals out of our Inside Sales function that were largely discarded beforehand.
From the first engagement with the team at Impel Dynamics it is clear that they do things in a different way to vendors we had used before. They worked incredibly hard to truly understand our requirements, our market, our business and importantly our people before they went into delivery. The result is that Impel felt part of our business and shared our passion for success. I thoroughly enjoy working with the team and come highly recommended.
,
SES
We worked with the people at Impel Dynamic in looking at many facets of our business including setting the right culture, sales training, key account management, time management, leadership training. The list goes on.
I can honestly say we benefited greatly from the team’s input. We incorporate the learnings into our business on a daily business.
We now work with real clarity around where we are, where we are going and how we get there. An excellent return on investment.
,
Norish
Following a successful programme with our Global Team, we have been hugely impressed by the quality of service, approach and delivery.
Their expertise and training techniques have exceeded expectations with a carefully tailored and specific programme, relevant to our needs, delivered across a complex team landscape both locally in the UK and with our international offices.
Since using ID, we have noticed a number of significant and measurable improvements in many of our KPI’s.
We now regard the Team at ID as trusted and valued business partners and have no hesitation in recommending them, their people and their services to others.
Glenn Corrie,
Arm