At Impel Dynamic, we expertly deliver one-day Open Telesales Training Courses.
Delegates learn to structure a telephone call persuasively, how to open dialogue, gain immediate interest, handle objections and close, without appearing pushy.
In our one-day interactive workshop, amongst peers from other business backgrounds, Impel Dynamic refines skills and existing competencies for modern-day telephone communication, whether calling cold or warm, gauging interest or making a sale. Effect your conversion rates, generate more leads and increase revenue.
Our Open Telesales Training Courses are available, for individuals or groups of people,
in most major UK cities, including London, Manchester and Birmingham.
Do you sell on the telephone? Are you responsible for inbound or outbound calling?
This course would suit a whole range of roles, including but not limited to
TIMES:
1 Day 9:30am – 5pm
DRESS:
Smart Casual
LOCATION:
Locations in London, Birmingham and Manchester
LUNCH & REFRESHMENTS
Lunch will be provided.
Refreshments including teas and coffees will be supplied during breaks
Ahead of your Open Telesales Training Course with Impel Dynamic, you’ll receive a questionnaire to complete.
Our pre-training review questionnaire enables our experts to customise the course content. By ensuring every delegate contributes to the course preparation, we can maximise the learning opportunity and enable each delegate to walk away feeling the time spent was worthwhile.
We also like delegates to bring targets, activity plans, materials they use on their calls and a list of their most frequent objections. Let’s personalise this.
Leave with a definitive action plan to implement new skills and behaviours.
There is an optional post-training review available to ensure maximum success.
Following the training, Impel Dynamic schedules a visit to your workplace (usually within 4-8 weeks of your course) to hold an in-depth post-implementation review, recorded
simulation and identify potential areas for further one-to-one coaching.
Speak to your consultant for more information.
“I didn’t think I would learn anything new and to be honest I was asked to come on this course and did so reluctantly. I am amazed by how much I’ve learnt”
“Best telesales course I have ever been on”
“Love how Impel Dynamic teach”