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    Our Approach

    We don’t believe in glacial rates of change, nor do we believe in being rash.

    Methodical, well-structured, deeply considered changes
    with specifically anticipated objectives is how we like to work.

    Once those decisions have been made, there is no time for procrastination.

    It’s time to impel change.

    Helping organisations to win new business, grow their talent pool and retain valuable
    clients, Impel Dynamic has a particular methodology.

    It’s taken decades to perfect and offers proven results.

    Prepare. Deliver. Follow-Up.


    • Workshops
    • Bespoke Learning & Development
    • Webiners
    • On-line
    • Breakfast Learning Sessions
    • Lunch Learning Sessions


    • Assessments
    • Leadership Assessment
    • Customer Audits
    • Mystery Shopping
    • Systems, Strategies and Procedures
    • Focus Meetings
    • Observation


    • Workshops
    • One-to-Ones (Coaching Clinic)
    • LIVE Joint Visits and Observations
    • Review Sessions
    • Simulations
    • Conference calls
    • Practical Challenges and Assessments
    • Mentoring

    What makes us different?

    Every member of the Impel Dynamic team is hand-picked, holding extensive experience in high-level sales and management roles. With proven track records in our fields, we are great believers in practising what we preach.

    Our expert team of specialist consultants and trainers not only work exclusively within our industry specialities, but also remain involved in day-to-day business development activities to ensure that our training approaches are current and relevant to you.

    Our continued passion to stay abreast of trends and news ensures delivery is tailored not only to your needs, but is also mindful of market changes and future opportunities. We expose you to best practice and help you to identify next practice, along with providing valuable insight to maintain your competitive advantage.

    Our Methodology

    Impel Dynamic works to tailor both bespoke and open courses.

    Bespoke in-house training programmes are created and refined exclusively to your company, its culture, the industry and anticipated trends of that vertical.

    This “Prepare, Deliver, Follow-up” methodology is a proven approach to ensure the best return-on-investment for our clients.

    Phase One: Prepare

    In this phase, we have two main steps:

    1) Review

    Through interviews, group sessions and/or shadowing, we see you and your organisation at work. We study your processes, immerse ourselves in your language and really get to the core of where you are and where you want to be.

    This heavy research ensues everyone is on the same page when we begin a project.

    2) Objective Consensus

    We want absolute buy-in. For the success of the project or programme, it is imperative we agree on the key goals and outcomes.

    3) Customisation

    Using a combination of our expertise and market intelligence, our research and your guidance, we create a customised programme, tailored specifically to the needs uncovered.

    Phase two: Deliver

    4) Coaching and Application

    We then execute on the training, development or learning plan in focused way so each delegate is engaging with a fresh perspective, relevant to their role

    5) Evaluation

    We help individuals identify their strengths and weaknesses to uncover potential fail junctures and anticipate the steps needed to overcome any obstacles or challenges.

    6) Action Plan Creation

    Together, we created an executable action plan so they can leave with clear actions.

    Phase Three: Follow-up And Feedback

    Arguably the most important phase of all, we are committed to following up and supporting you beyond delivery.

    7) Follow-up

    By providing a set of measurables, we can easily see what has worked. Through simulations, field support and review, we can adapt and offer more refinement through blended learning methods to ensure further behavioural changes are embedded in the organisation and desired outcomes are achieved.

    8) Debrief

    We provide a round table discussion post-delivery and implementation.

    Some Of Our Stats And Facts

    99% of our clients say they would recommend us

    92% say they received a significant return on their investment

    +88% of our clients say we exceeded expectations

    95% of managers see a positive change in behaviour

    99% of our clients say they would use us again

    97% say our programmes are extremely practical

    Our News and Views

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